Cisco VoIP Compliance – HIPAA
As part of the Health Insurance Portability and Accountability Act (HIPAA), the Privacy Rule exists to ensure that individuals’ health information is properly protected, while allowing the flow of health information needed to provide and promote high-quality healthcare and to protect the public’s health and well-being. The Privacy Rule applies to any healthcare provider (the covered entity) or business associate who transmits health information in electronic form in connection with transactions for which the Secretary of Health and Human Services (HHS) has adopted standards under HIPAA1
Cisco Webex Calling At A Glance
Cisco Webex® Calling makes it easy to take your business to the cloud at a pace that makes sense for your business. It brings all the functionality you need for calling and collaboration together in one simple package under the Cisco Collaboration Flex Plan.
Webex – Why SMBs Need to Take a “Security First” Approach to IT
Small and medium sized businesses can gain numerous benefits from innovative technologies. However, they must first ensure the IT they are considering implementing is secure.
Webex – Five Critical Security Questions SMBs Must Ask
Small and medium sized businesses must keep security top of mind while growing their revenue, building brand awareness, and implementing new technologies.
Security for the Hospitality Industry
The hospitality industry faces a unique set of physical security challenges. From a constantly changing clientele to the need to secure that clientele’s physical assets, hotels need a smart security management
solution.
Bring Out the Best of Hybrid Work with Cisco Devices
Whether you’re working from home or the office, Cisco devices are the gateway to great collaboration experiences. Need an easy way to join meetings across multiple platforms?
We’ve got you covered. Background noise during your meeting? No one heard it. Need to share your screen or whiteboard? Just tap a button. Discover beautiful devices designed for intelligent workspaces and world-class collaboration.
Reimagining Customer Experiences
The customer service industry is at a pivotal point in its history. In the same way hybrid work was accelerated by the pandemic, the way customers engage with businesses has also been forever changed. The new reality is that customers expect to interact with businesses via any digital channel, not just over the phone. And if they do pick up the phone to talk to your customer service team, they also expect you to know who they are and what they need from your company
Moving Your Contact Center to the Cloud
Moving your contact center to the cloud – a guide to taking your customer experience to a new level with cloud technology.
Webex – The 5 Pillars of Cloud Communications Security
How Webex Connect powers secure cloud communications and provides safeguards against an increasingly complex security landscape.
Webex Contact Center At-A-Glance
Webex Contact Center At-a-Glance – Empower businesses to deliver proactive, intelligent, personal customer experiences.