Security for the Hospitality Industry
The hospitality industry faces a unique set of physical security challenges. From a constantly changing clientele to the need to secure that clientele’s physical assets, hotels need a smart security management
solution.
Welcome to Smarter Commercial Security
Smarter Commercial Security powered by Alarm.com provides operational reporting insights and a single, easy-to-use interface to manage intrusion, video, and access across all your properties.
Welcome to Smarter Small Business Security
Your Smarter Business Security system will do more than just protect your property, inventory and employees. It delivers value and peace of mind every day by ensuring key business functions are operating smoothly.
Bring Out the Best of Hybrid Work with Cisco Devices
Whether you’re working from home or the office, Cisco devices are the gateway to great collaboration experiences. Need an easy way to join meetings across multiple platforms?
We’ve got you covered. Background noise during your meeting? No one heard it. Need to share your screen or whiteboard? Just tap a button. Discover beautiful devices designed for intelligent workspaces and world-class collaboration.
Reimagining Customer Experiences
The customer service industry is at a pivotal point in its history. In the same way hybrid work was accelerated by the pandemic, the way customers engage with businesses has also been forever changed. The new reality is that customers expect to interact with businesses via any digital channel, not just over the phone. And if they do pick up the phone to talk to your customer service team, they also expect you to know who they are and what they need from your company
Moving Your Contact Center to the Cloud
Moving your contact center to the cloud – a guide to taking your customer experience to a new level with cloud technology.
Webex Contact Center At-A-Glance
Webex Contact Center At-a-Glance – Empower businesses to deliver proactive, intelligent, personal customer experiences.
Webex – Video Interop in the Hybrid Environment
How interoperability decisions impact your workers every day. A guide to video interoperability in the hybrid environment with Webex.
Webex – Forrester Study – the Total Economic Impact of Webex connect
The Total Economic Impact of Webex Connect. imimobile, part of Webex, commissioned a study by Forrester to prove the retrun of investment of Webex Connect
An enterprise-wide Approach to Connected Customer Experiences
The contact center has long been synonymous with customer service, but neither of these terms fully reflect the state of things in 2021. Aside from needing to manage the high volume of traffic coming into the contact center, new traffic is rapidly growing via digital channels, much of which bypasses the contact center, going elsewhere in the organization. As such, the contact center is no longer the only “place” for customer service, and in today’s experience-driven economy, “customer service” is no longer the only form of customer engagement.
