Resource Library

Webex: The award-winning platform that has customers and analysts raving

Webex is fueling a new era of collaboration, customer experience, and event management. And it’s showing. Discover what customers are saying, why analysts rave, and...

Reimagining Customer Experiences

The customer service industry is at a pivotal point in its history. In the same way hybrid work was accelerated by the pandemic, the way...

Webex SMB – Elevate your Hybrid Work Experience

Elevate your hybrid work experience. Your employees expect hybrid work. How do you rise to the occasion?

Webex IDC Sheet - 5 Ciritcal Security Questions SMBs Must Ask

Webex – Five Critical Security Questions SMBs Must Ask

Small and medium sized businesses must keep security top of mind while growing their revenue, building brand awareness, and implementing new technologies.

The Total Economic Impact of Webex Connect - a study by Forrester

Webex – Forrester Study – the Total Economic Impact of Webex connect

The Total Economic Impact of Webex Connect. imimobile, part of Webex, commissioned a study by Forrester to prove the retrun of investment of Webex Connect

Webex Contact Center At-A-Glance

Webex Contact Center At-a-Glance - Empower businesses to deliver proactive, intelligent, personal customer experiences.

Webex IDC whitepaper - Enhancing the Customer Experience with Webex

Webex – IDC White Paper – Enhancing Customer Experience with CaaS Platforms

Webex - IDC White Paper - Enhancing the Customer Experience with Enterprise Communications-as-a-Serivce Platform

Cisco Voice over IP Readiness for the General Data Protection Regulation (GDPR)

Webex HIPAA Compliance Data Sheet

As part of the Health Insurance Portability and Accountability Act (HIPAA), the Privacy Rule assures that individuals’ health information is properly protected, while allowing the...

Moving Your Contact Center to the Cloud

Moving your contact center to the cloud - a guide to taking your customer experience to a new level with cloud technology.

Webex PCI DSS Data Sheet

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards created to safeguard all companies that accept, obtain, process, save,...

Webex Report - An Enterprise Guide to Customer Experience

An enterprise-wide Approach to Connected Customer Experiences

The contact center has long been synonymous with customer service, but neither of these terms fully reflect the state of things in 2021. Aside from...

Webex App infographic describing the power of Webex for collaboration

Webex App – One App for Every Type of Collaboration

Webex App - Infographic - Meet your workforce collaboration needs with a single, unified app for calling, meetings, and messaging. Webex App empowers people to...

Webex – Why SMBs Need to Take a “Security First” Approach to IT

Small and medium sized businesses can gain numerous benefits from innovative technologies. However, they must first ensure the IT they are considering implementing is secure.

Bring Out the Best of Hybrid Work with Cisco Devices

Whether you’re working from home or the office, Cisco devices are the gateway to great collaboration experiences. Need an easy way to join meetings across...

How to Master High-Impact Customer Experience

It’s a volatile business landscape, and business leaders across industries are vying for a competitive edge. The only way forward in today’s digital era is...

Cisco Webex Meetings Privacy Data Sheet

This Privacy Data Sheet describes the processing of personal data (or personal identifiable information) by Cisco Webex Meetings.

Webex Contact Center Data Sheet

Webex® Contact Center is a next-generation cloud contact center solution inspired by customers and architected for business. Designed and built from its foundation as a...

Webex GDPR Compliance Data Sheet

The European Union’s (EU’s) General Data Protection Regulation (GDPR) foresees severe financial penalties for data breaches and mishandling of personal data—because security always matters. It’s...

Webex Calling eBook of Innovations

We’re entering a new era of business communication and collaboration. Today’s organizations operate from increasingly hybrid work environments, and expectations have changed for employees, businesses,...